This Privacy Policy explains how Naomi Artworks (“we”, “us”, “our”) collects, uses and protects your personal information when you use naomiartworks.co.za. We are committed to processing your information lawfully in line with South Africa’s Protection of Personal Information Act, 2013 (POPIA).
1. Information we collect
- Order & contact details, name, email address, phone number and delivery address you provide at checkout or via our contact/enquiry forms.
- Order information, the items you buy and your order history.
- Payment information, handled by PayFast. We do not receive or store your full card details.
- Technical data, basic, non-identifying information your browser sends (such as device and browser type). We do not use third-party analytics or tracking on this website.
2. How we use your information
- To process and deliver your orders and communicate about them.
- To respond to enquiries about purchases, commissions and staging & rental.
- To meet legal, tax and accounting obligations.
We do not send marketing or newsletter emails, and we do not add you to any mailing list.
3. Lawful basis
We process your information to perform our contract with you (fulfilling orders), to comply with the law, for our legitimate business interests, and, where required, with your consent.
4. Who we share it with
We only share what is necessary, with:
- PayFast, to process payments securely.
- Our website hosting and infrastructure providers, which run this website and securely store your orders and enquiries on our behalf.
- Couriers / delivery partners, to deliver your order.
We do not sell your personal information.
5. Cookies & local storage
This website uses your browser’s local storage to remember the contents of your shopping cart on your device. This is essential to the shopping experience and does not identify you. We do not use tracking or advertising cookies.
6. Security
We take reasonable technical and organisational measures to protect your information. Payments are encrypted and handled by PayFast. No method of transmission over the internet is completely secure, but we work to safeguard your data.
7. Retention
We keep order and contact information only as long as necessary for the purposes above and to meet legal obligations (for example, tax records).
8. Your rights under POPIA
You have the right to:
- Access the personal information we hold about you;
- Ask us to correct or delete it;
- Object to certain processing and withdraw consent;
- Lodge a complaint with the Information Regulator (South Africa).
To exercise any of these, email info@naomiartworks.co.za.
9. Information Officer
Under POPIA, the Information Officer for Naomi Artworks (Pty) Ltd is the business owner. You can reach the Information Officer by email at info@naomiartworks.co.za.
10. Changes
We may update this policy from time to time. The current version is always published on this page.
11. Contact
Questions about your privacy? Email info@naomiartworks.co.za.